jenius 196 Privacy Policy
This page describes what we collect when you use jenius 196 and how we keep that data protected. We collect personal information — your name, email, identity document, and payment-method details — only to verify your account, process deposits and withdrawals, and settle your bets or game outcomes. We do not sell your data to third parties, and we do not use your information for marketing purposes without your consent.
Our servers may sit outside your jurisdiction, but we apply the same data-protection standards regardless of server location. We use encryption for sensitive data, secure connections for all account access, and regular security audits to identify and fix vulnerabilities. If you have questions about how we handle your data, contact our support team via the Help section in your account dashboard.
The sections below detail what data we collect, how we use it, your rights, and how to contact us if you have privacy concerns.
What data we collect on jenius 196
We collect personal information in three categories: account data, payment data, and activity data.
- Account data: We collect your legal name, email address, date of birth, and identity document number (KTP or passport). This information is required to verify your identity and comply with anti-money-laundering regulations.
- Payment data: We collect the name and account number associated with your DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet account. We do not store your payment-method credentials (passwords, PINs, or card numbers) on our servers; instead, we route payment requests through certified payment processors.
- Activity data: We log all account activity — logins, deposits, withdrawals, bets placed, game outcomes, and winnings. This data is stored in your transaction history and is accessible to you at any time in the Settings section of your jenius 196 account.
We do not collect data about your browsing habits, device type, or location (beyond what your payment method reveals). We do not use cookies to track you across other websites. We use cookies only to maintain your session on jenius 196 — for example, to keep you logged in while you browse the platform.
How we use your data
We use your data for the following purposes:
- Account verification: We verify your identity and payment-method ownership to comply with anti-money-laundering and know-your-customer (KYC) regulations. This protects both you and our platform.
- Payment processing: We use your payment-method details to process deposits and withdrawals. We share this information only with certified payment processors (e.g., mobile banking, local payment, online payment) who handle the actual transaction.
- Bet settlement: We use your activity data to settle bets, calculate payouts, and credit winnings to your account. All settlement is based on the rules published in each game or betting market.
- Account security: We monitor your account for suspicious activity — for example, multiple failed login attempts or unusual withdrawal patterns. If we detect suspicious activity, we may lock your account temporarily and contact you to verify.
- Customer support: We use your data to respond to your support requests, resolve disputes, and improve our service based on feedback.
Third-party processors and data sharing
We share your data with third parties only when necessary to provide our service. These third parties include:
- Payment processors: e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking. We share your payment-method details with these processors to execute deposits and withdrawals.
- Identity verification services: We may use third-party services to verify your identity document. These services receive your name, ID number, and document image, but do not store this data after verification is complete.
- Hosting providers: Our servers are hosted by third-party providers. These providers have access to our database but are contractually bound to keep your data confidential and use it only to maintain our infrastructure.
- Legal authorities: We may disclose your data to legal authorities if required by law — for example, if we receive a court order or a request from a government agency investigating fraud or money laundering.
We do not sell your data to advertisers, data brokers, or other commercial entities. We do not share your data with other gaming or betting platforms. All third-party processors are contractually bound to protect your data and use it only for the purposes we specify.
Your rights regarding your data
You have the right to access, correct, and delete your data on jenius 196. You can view your account information in the Settings section of your dashboard. If you notice an error — for example, a misspelled name or incorrect payment-method details — contact our support team, and we will correct it within one business day.
You have the right to request deletion of your account and all associated data. To do so, contact our support team with your account ID and a request for account closure. We will delete your account and transaction history within 30 days, except where we are required by law to retain the data (for example, for anti-money-laundering compliance).
How we protect your data
We use industry-standard security practices to protect your data. All connections to jenius 196 are encrypted using HTTPS. Your password is hashed and salted, meaning we do not store your actual password — only a cryptographic representation of it. We do not store your payment-method credentials on our servers; instead, we route payment requests through certified payment processors.
We conduct regular security audits to identify and fix vulnerabilities. We limit access to your data to employees who need it to perform their job — for example, our support team can access your account information to resolve disputes, but our marketing team cannot. We require all employees to sign confidentiality agreements.
Despite these precautions, no security system is perfect. If we discover a data breach, we will notify you within 72 hours and describe what data was compromised and what steps we are taking to fix it.
Cookies and tracking
We use cookies only to maintain your session on jenius 196. These cookies are essential to the platform's functionality — without them, you would be logged out after every page load. We do not use cookies to track you across other websites or to build a profile of your browsing habits.
You can disable cookies in your browser settings, but doing so will prevent you from logging in to jenius 196. We do not use third-party analytics tools (like Google Analytics) that track your behavior across the web.
Jurisdiction and data location
Our servers may be located outside Indonesia. However, we apply the same data-protection standards regardless of server location. Your data is encrypted in transit and at rest, and access is restricted to authorized personnel only.
If you are accessing jenius 196 from Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta, your data may be processed and stored outside your jurisdiction. By using jenius 196, you consent to this data transfer. If you do not consent, you should not use our platform.
Contact us about privacy
If you have questions about our privacy practices, concerns about how we handle your data, or a request to access, correct, or delete your information, contact our support team via the Help section in your jenius 196 account dashboard. We are available during business hours via email and live chat. We will respond to privacy requests within five business days.
We at jenius 196 take your privacy seriously. We collect only the data we need to operate our platform, we protect it with industry-standard security, and we do not share it with third parties except where necessary to provide our service or comply with the law. If you have feedback on how we can improve our privacy practices, we welcome your input.